ATY Home Decor's operations continue but delivery times may be longer than usual.
Yes, ATY Home Decor's activities are currently continuing. However, delivery times may be longer than usual and our selection of items available for international shipping may be temporarily reduced. You can find updated delivery times on the product detail page for each item, and in checkout. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).
You can track your order and deliveries from Your Orders on atyhomedecor.com . You can change the delivery address for an order until it ships. Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information. You can also sign up to receive notification about your order.
Yes. We are still processing returns. To start a return and learn more about returns, please visit Contact Us Page.
For guidance on Coronavirus, please refer to the World Health Organization website.
Yes. ATY Home Decor's delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back. If an ID check is required, these are now performed at a distance.
You can also choose a safe location where the driver can leave your package if you are not able to answer the door.
It took us about 5 hours to have it assembled but trust me it worth the hassle. Customer service team was very helpful and sent instructions to us tha...
It is beautiful and easy to assemble
This chandelier is gorgeous. It's been a huge crowd pleaser so far. It looks so much better in person. I was completely confused about the dimmable vs...
Absolutely beautiful ! Amazing seller
The fixture is incredible and exceeded our expectations. Excellent service and prompt shipping. Will buy again !
The customer service was fantastic and they were very responsive to questions. The product arrived, as indicated, disassembled. The packaging was done...
Élégance in a bag. Recommend!
Beautiful chandelier, fast shipping, great quality . i recommended
Loved it! Quality is exceptional. Recommend if searching for European style bedspread set
The chandelier was hung today and it looks spectacular. Received all the glass and metal cage fairly quickly with only 7 broken glass pieces - easily ...
Hello, received, installed, everything is perfect for now and the lighting is excellent. Thank you
Logistics is very fast, well packaged
No damage, just like the seller described, I like it very much
Very good quality. Item exactly as described
Complete arrived, easy to install, not bad
Schöne Lichter, Federn und Blätter sind schön
Very pleased with this purchase. Expert packing, everything arrived safe and sound. Was just as beautiful as I hoped it would be. I recommend this sto...
I received it, the packaging is very good, the chandelier is very beautiful, and the installation is very simple.
The packaging of the lamp is perfect, and the logistics is fast. I like it very much.